Managed Services entails several aspects of service. As a team player managing your business assets, Metro IT Management looks after the overall health and performance of your technology environment.
Antivirus / Web Protection: Using best practices and constant monitoring, we offer solutions such as Managed Antivirus that constantly scans your drives with the latest virus definitions and agent engines. You can take comfort knowing your data is safe and will be quarantined or eradicated appropriately, under the supervision of our Network Operations Console. The Web Protect Agent helps keep your web browsing safe from Malware, Adware and Spyware types of malicious software.
Backups: Backup, Backup, Backup!! You never know when you might need to recover data or restore an entire system. Metro IT Management offers backup solutions for Virtual Environments, Servers, Workstation and Laptops. Whether it’s personal data or the entire hard drive, we have a managed cost effective solution to offer. With our solutions, we provide constant monitoring of missed or failed backups, offsite disaster recovery services with quarterly health assessments to ensure your backups are recoverable.
Patch Management: Malicious software is on the constant search for finding holes in your security. With Patch Management, we monitor and provide patches to not only Microsoft products but participating 3rd party internet facing applications as well. Be confident your systems have the latest Critical, Important and Recommended security patches before the next Zero Day Exploit or network worm infects your environment.
Email Spam Filtering: Spam email can leave your entire business at the mercy of a single employee making the “right” decision, not to mention the embarrassment having to notify your contacts to inform them that your email was compromised, plus the hourly cost of IT Support to identify and resolve any ramifications. Protecting your email at an inexpensive cost will enhance the productivity of your business and provide Metro IT Management the time to focus on supporting your infrastructure in better way
Security Analysis: Risk Intelligence enables Metro IT Management to quickly and easily perform ongoing risk assessments within your IT environment, calculating the real-time risk of a data breach and assigning a monetary value to it. This is achieved through scans on the target device including the system PCI DSS, Data Breach, Expanded Data Breach, and Security Scans. Risk Intelligence provides visibility of any sensitive data on your devices, minimizes the risk of a data breach, builds a case for security projects, demonstrates regulatory compliance and offers more holistic security reporting.
ISP Broker: Metro IT Management offers Internet Service Provider (ISP) pricing and availability to your business needs. Based on the address of the facility, we can search and provide the best service (copper, coax or fiber) for the best cost offered by all ISP’s proving service at that location. With monitoring and outages, we can contact the ISP Technical Support team on your behalf to technically review and schedule required services.
Asset Management: When is it time to replace that system on your network? With Asset and Inventory Tracking, Metro IT Management can monitor hardware warranty renewals, aging and unsupported devices, outdated operating systems and missing hardware Bios updates. Microsoft’s Windows 7 has an End Of Life (EOL) scheduled for January 2020. How many systems do you need to replace or upgrade the OS to continue being supported?
